Terms and Conditions

Terms and Conditions

The following Terms and Conditions apply to all products created by Our Little Helpers Pty Ltd.

All work is carried out by Our Little Helpers Pty Ltd on the understanding that the client has agreed to Our Little Helpers Pty Ltd’s terms and conditions.

Copyright is retained by Our Little Helpers Pty Ltd on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.

It is a condition of all sales that you have read and agreed with our “Safety and Care” guidelines and “Shipping” terms as outlined in the following two links:

Our Little Helpers Pty Ltd Safety and Care Guidelines

Our Little Helpers Pty Ltd Shipping Terms and Condition

All products created by Our Little Helpers are designed by a person, and produced using natural wood products, hands tools and machinery in our workshop. Each product is finished and packaged by hand. We always aim for high quality designs and workmanship, but remember you are purchasing a hand made product and we can’t guarentee robotic, mass produced factory perfection. But hey, we think these variations are what make hand made products so unique and beautiful.

Woodgrain will always vary and cannot be conrolled in any way by us, again this is the natural beauty of a product made from a natural material.

All Our Little Helpers Pty Ltd products are shipped in good working order. If for some reason you receive a product that is broken or faulty, please contact us immediately via email and we will work with you to resolve this.

For a full refund on products that are in good working order, please return your purchased products to us.